General Terms and Conditions

General Terms and Conditions

GENERAL TERMS AND CONDITIONS

The website https://shop.hc-ajoie.ch/ is the property of the company INTERHOCKEY SA in Kirchberg. The General Terms and Conditions apply to all orders submitted on the website https://shop.hc-ajoie.ch/. By confirming their order, customers accept these General Terms and Conditions.

TERMS OF SALE FOR INTERNET TRANSACTIONS

The terms of sale may be adjusted at any time and without prior notice. They can be found at all times on our website https://shop.hc-ajoie.ch/shop/java/content/hca/agb/e . The supplier ensures that the information on the website https://shop.hc-ajoie.ch/shop/java/content/hca/agb/e is up to date at all times. However, no guarantee may be given in respect of any technical errors or the completeness and accuracy of all the web pages available here. Furthermore, no liability may be assigned to the supplier in this respect.

PRICES

The prices listed on the website https://shop.hc-ajoie.ch/ are inclusive of statutory VAT and exclusive of other pricing elements (postage, packaging) and are in Swiss francs (CHF). Customers are informed of the exact cost of postage as part of the ordering process. Deliveries are to Switzerland only.

The supplier reserves the right to change the prices at any time. The prices that apply to customer purchases will be those published on the website at the time the order is submitted.

Invoices are payable in Swiss francs. In the case of purchases with credit cards, the amount debited will also be in Swiss francs.

ORDERS

Orders are submitted via the website https://shop.hc-ajoie.ch/ . After selecting their preferred mode of payment, customers confirm their orders, thereby accepting the prevailing order arrangements and the General Terms and Conditions. The General Terms and Conditions apply to all sales.

The supplier reserves the right to restrict the available volumes in the event of a sale. Similarly, the supplier may reject, correct or cancel an order at any time without giving a reason for its action.

RETURNS AND REFUNDS

Customers may return the articles they have ordered at their own cost within ten days of the original date of delivery. Every return must be accompanied by the original invoice. The articles must be undamaged and returned in their original packaging.

Subject to these conditions being met, the supplier will refund the cost of the wrong-sized or faulty article (excluding postage costs). The refund shall be via the same payment medium as the original payment. No refunds for articles are given in cash.

Articles marked "sale" cannot be swapped or returned. Accordingly, no payment refund for such articles is possible.

DELIVERY

Unless otherwise specified as part of the offer, articles are delivered within seven working days of being ordered. Delivery is to Switzerland only.

As a rule, all articles published on our website are in stock and available. In the event that not all ordered products are in stock, the supplier is entitled to make partial deliveries.

Packages are delivered by Swiss Post or DPD. Shop collection is not possible.

No right of withdrawal or claim to damages applies in the event of late delivery. The customer is responsible for ensuring that the goods are checked and any defects identified at the point of delivery. This process should encompass the reference, amount, quality and conformity of the order. No objections will be considered or accepted once ten working days have elapsed from the date of delivery.

PAYMENT TERMS

Invoices must be paid directly at the point of order via a means of payment accepted by us, namely Visa, Master Card or PostFinance Card. Orders and deliveries on a "cash on delivery" basis is not possible.

WARRANTY

The supplier guarantees that the goods are supplied in keeping with their product description, do not have any defects that would impair their value or suitability for their stipulated use, and conform to the prescribed properties and specifications.

The manufacturer's guarantee only covers the correct usage of the product as envisaged.

Any warranty claims should be submitted together with the original invoice. The goods may be replaced by an equivalent article at the assessment and discretion of the supplier.

The colours of the products displayed on this website may deviate from the actual colours..

COPYRIGHT

The entire content and structure of this website https://shop.hc-ajoie.ch/ are protected by copyright. The copyright is held solely by the company INTERHOCKEY SA.

CONFIDENTIALITY

The website https://shop.hc-ajoie.ch/ may be visited anonymously. However, orders and enquiries must be submitted with personal information such as last name, first name, electronic address and postal address.

This information is used solely for your personal account; it serves the purpose of direct communication between customer and supplier, and is only used with respect to your order and any enquiries. The data is treated confidentially.

Important: The supplier does not save or administer any credit card information. When an order is submitted on our website, the necessary information is exchanged between our transaction processor and your bank via a protected domain. The supplier of the website does not know your confidential credit card information.

However, we expressly draw your attention to the fact that the transfer of data via the internet, e.g. by e-mail, can involve security risks. Complete protection of data from interception by third parties cannot therefore be guaranteed.

APPLICABLE LAW AND PLACE OF JURISDICTION

The place of jurisdiction is Burgdorf. Swiss law shall apply exclusively.

All rights reserved © 2016 INTERHOCKEY SA